Enterprise Solutions Architect & Customer Engineer

Cloudflare, Inc.; United States; Remote; USD 85,000 - 128,000; Full time

Job summary

Cloudflare, Inc. is seeking a Customer Engineer to drive the technical go-to-market strategy, acting as a trusted advisor and primary architect of the customer journey.

You will bridge technical strategy and business value, guiding enterprise clients from pre-sales validation through onboarding, deployment, and lifecycle expansion. You will operate as a quota-carrying technologist with AI-augmented workflows to reduce toil and focus on high-value design.

Responsibilities

• Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure to fit-for-purpose Cloudflare architectures and bespoke solutions.
• Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations.
• Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges.
• Proactively address complex technical objections, security compliance questions, and edge‑case architectural requirements during the sales cycle.
• Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.

Skills

DNS

CDN

Zero Trust

Network Security

WAF

Job description

Cloudflare, Inc. is seeking a Customer Engineer to drive the technical go-to-market strategy, acting as a trusted advisor and primary architect of the customer journey.

You will bridge technical strategy and business value, guiding enterprise clients from pre-sales validation through onboarding, deployment, and lifecycle expansion. You will operate as a quota-carrying technologist with AI-augmented workflows to reduce toil and focus on high-value design.