Enterprise Customer Engineer — AI-Driven Tech Advisor

Cloudflare, Inc.; United States; Hybrid; USD 120,000 - 180,000; Full time

Job summary

Cloudflare, Inc. seeks a Customer Engineer to drive the technical go-to-market strategy, bridging technical strategy and business value for enterprise clients from pre-sales through onboarding and expansion.

You will operate as a quota-carrying technologist, using AI-augmented workflows to reduce admin work and focus on architecture and measurable outcomes across the customer journey. The role emphasizes technical validation, customer adoption, and commercial accountability, with

Qualifications

• Experience in a customer-facing technical role.
• Ability to white-board and articulate complex enterprise architectures.
• Strong consultative/advisory skills for business outcomes.
• Commercial mindset with SaaS metrics understanding.

Responsibilities

• Lead technical validation with account executives and map customer infra to Cloudflare architectures.
• Design migration blueprints and guide onboarding for customers.
• Own discovery, demos, onboarding, health, risk, and expansion strategies.
• Lead quarterly business reviews translating platform value to ROI.

Skills

Customer-facing role

Architectural mindset

Consultative skills

Communication

Tools

RESTful APIs

GraphQL APIs

Terraform

Job description

Cloudflare, Inc. seeks a Customer Engineer to drive the technical go-to-market strategy, bridging technical strategy and business value for enterprise clients from pre-sales through onboarding and expansion.

You will operate as a quota-carrying technologist, using AI-augmented workflows to reduce admin work and focus on architecture and measurable outcomes across the customer journey. The role emphasizes technical validation, customer adoption, and commercial accountability, with