Enterprise SaaS Implementation Lead – Utilities (Remote)

Itron, Inc.; Virginia; Remoto; USD 90.000 - 130.000; Tempo pieno

Vantaggi offerti da questo lavoro

401k matching

Hybrid work schedule

Employee stock purchase program

Descrizione del lavoro

Itron, Inc. is seeking an Implementation Consultant (Functional/Project Lead) to drive the functional workstreams and project management required to deploy our SaaS platform for enterprise utility customers.

You will own discovery, configuration decisions, and cross-functional coordination with Tech/Solution, Customer Success, Product, and Engineering. The role emphasizes business process alignment, stakeholder engagement, and repeatable deployment patterns, with up to 50% travel and a

Competenze

• 2+ years of experience in implementation consulting, project management, business analysis, or customer-facing SaaS deployment roles.
• Proven experience leading project or functional workstreams for enterprise software implementations.
• Ability to translate customer business requirements into scalable, well-documented configuration plans.
• Strong project management skills - timeline management, stakeholder coordination, risk/dependency tracking.
• Ability to collaborate effectively with a technical counterpart (Tech/Solution Consultant), customer stakeholders, and internal cross-functional teams.
• Strong written and verbal communication skills, with the ability to lead workshops and build stakeholder confidence and trust.

Mansioni

• Lead the functional implementation workstream for enterprise customer deployments from kickoff through go-live, demonstrating accountability for delivery quality and outcomes.
• Own the project timeline, task tracking, and coordination across internal teams and customer stakeholders.
• Conduct discovery sessions to understand customer business processes, operational workflows, and organizational requirements.
• Translate business requirements into functional configuration plans - hazard/task libraries, templates, workflows, roles and permissions.
• Partner closely with the Tech/Solution Consultant to align functional decisions with technical implementation (integrations, SSO, data migration, environment setup).
• Lead regular customer checkpoints, status updates, and cross-functional alignment meetings.
• Track and document implementation activities to support transparency, knowledge sharing, and repeatability.

Conoscenze

Implementation consulting

Project management

Business analysis

SaaS deployment

Stakeholder management

Communication

Strumenti

SQL

Visualization tools

Descrizione del lavoro

Itron, Inc. is seeking an Implementation Consultant (Functional/Project Lead) to drive the functional workstreams and project management required to deploy our SaaS platform for enterprise utility customers.

You will own discovery, configuration decisions, and cross-functional coordination with Tech/Solution, Customer Success, Product, and Engineering. The role emphasizes business process alignment, stakeholder engagement, and repeatable deployment patterns, with up to 50% travel and a