Remote Implementation Lead – Enterprise SaaS (Utilities)

Itron, Inc.; Raleigh (NC); Remoto; USD 90.000 - 135.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hybrid work schedule

401k matching

Employee stock purchase program

Paid vacation

Descrizione del lavoro

Itron, Inc. is seeking an Implementation Consultant to lead the functional and project management workstreams for deploying our SaaS platform to enterprise utility customers.

You will drive requirements gathering, configuration, and stakeholder coordination to ensure on-time go-lives and scalable deployment playbooks. In this remote role with up to 50% travel within the United States, you will partner with Tech/Solution Consultants, Customer Success, Product, and Engineering to align business

Competenze

• 2+ years of experience in implementation consulting, project management, business analysis, or customer-facing SaaS deployment roles.
• Proven experience leading project or functional workstreams for enterprise software implementations.
• Ability to translate customer business requirements into scalable, well-documented configuration plans.
• Strong project management skills - timeline management, stakeholder coordination, risk/dependency tracking.
• Ability to collaborate effectively with a technical counterpart, customer stakeholders, and internal cross-functional teams.
• Strong written and verbal communication skills, with the ability to lead workshops and build stakeholder confidence.

Mansioni

• Lead the functional implementation workstream for enterprise customer deployments from kickoff through go-live.
• Own the project timeline, task tracking, and coordination across internal teams and customer stakeholders.
• Conduct discovery sessions to understand customer business processes, operational workflows, and organizational requirements.
• Translate business requirements into functional configuration plans - hazard libraries, templates, workflows, roles and permissions.
• Partner with the Tech/Solution Consultant to align functional decisions with technical implementation.
• Lead regular customer checkpoints, status updates, and cross-functional alignment meetings.
• Track and document implementation activities to support transparency and repeatability.

Conoscenze

Implementation consulting

Project management

Business analysis

SaaS deployment

Stakeholder management

Technical collaboration

Communication

Workshop facilitation

Strumenti

SQL

Visualization tools

Descrizione del lavoro

Itron, Inc. is seeking an Implementation Consultant to lead the functional and project management workstreams for deploying our SaaS platform to enterprise utility customers.

You will drive requirements gathering, configuration, and stakeholder coordination to ensure on-time go-lives and scalable deployment playbooks. In this remote role with up to 50% travel within the United States, you will partner with Tech/Solution Consultants, Customer Success, Product, and Engineering to align business