Remote Implementation Lead, Enterprise SaaS for Utilities

Itron, Inc.; Columbus (OH); Remoto; USD 90.000 - 120.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hybrid work schedule

401k matching

Employee stock purchase program

Health and wellbeing programs

Descrizione del lavoro

Itron, Inc. is seeking an Implementation Consultant (Functional/Project Lead) to drive the functional and project management workstreams for deploying our SaaS platform to enterprise utility customers.

You will own discovery, configuration decisions, and coordination with Tech/Solution, Customer Success, Product, and Engineering to ensure successful go-lives. The role focuses on business process alignment, stakeholder coordination, and deliverables that enable customers to go-live with

Competenze

• 2+ years of experience in implementation consulting, project management, business analysis, or customer-facing SaaS deployment roles.
• Proven experience leading project or functional workstreams for enterprise software implementations.
• Ability to translate customer business requirements into scalable, well-documented configuration plans.
• Strong project management skills - timeline management, stakeholder coordination, risk/dependency tracking.
• Ability to collaborate effectively with a technical counterpart, customer stakeholders, and internal cross-functional teams.
• Strong written and verbal communication skills, with the ability to lead workshops and build stakeholder confidence and trust.

Mansioni

• Lead the functional implementation workstream for enterprise customer deployments from kickoff through go-live, demonstrating accountability for delivery quality and outcomes.
• Own the project timeline, task tracking, and coordination across internal teams and customer stakeholders.
• Conduct discovery sessions to understand customer business processes, operational workflows, and organizational requirements.
• Translate business requirements into functional configuration plans - hazard/task libraries, templates, workflows, roles and permissions.
• Partner closely with the Tech/Solution Consultant to align functional decisions with technical implementation (integrations, SSO, data migration, environment setup).
• Lead regular customer checkpoints, status updates, and cross-functional alignment meetings.
• Track and document implementation activities to support transparency, knowledge sharing, and repeatability.

Conoscenze

Implementation consulting

Project management

Business analysis

Stakeholder coordination

SaaS deployments

Communication

Strumenti

SQL

Descrizione del lavoro

Itron, Inc. is seeking an Implementation Consultant (Functional/Project Lead) to drive the functional and project management workstreams for deploying our SaaS platform to enterprise utility customers.

You will own discovery, configuration decisions, and coordination with Tech/Solution, Customer Success, Product, and Engineering to ensure successful go-lives. The role focuses on business process alignment, stakeholder coordination, and deliverables that enable customers to go-live with