Enterprise SaaS Account Executive — AI-Driven Growth

Zendesk, Inc.; New York (NY); Hybrid; USD 283,000 - 425,000; Full time

Job summary

Zendesk, Inc. in New York seeks an AI-savvy Enterprise Account Executive to grow our Enterprise base by hunting new opportunities, closing multi-month deals, and building trusted C-level relationships.

You’ll leverage data-driven insights and Zendesk products to align with client goals, drive cross-sell opportunities, and expand value. You will own a robust pipeline, run strategic territory plans, and collaborate across teams to accelerate revenue growth.

Qualifications

• BA/BS degree or equivalent experience required.
• Experience in cloud/software B2B sales with a minimum of 8 years and a proven track record of exceeding sales targets.
• Strong, consistent track record of achieving targets & quota.
• Experience selling to VP and C-level executives in Enterprise accounts.
• Familiarity with key sales tools (Salesforce.com, Outreach, Clari, Seismic, Looker).

Responsibilities

• Directly drive top-line revenue growth by acquiring new Enterprise customers and penetrating top tier accounts.
• Proactively identify and pursue cross-sell opportunities to existing customers to optimize revenue.
• Manage and nurture key relationships for satisfaction and retention, building strategic partnerships.
• Leverage data insights and adoption history to prospect new clients and improve retention strategies.
• Create quarterly territory plans to increase market share in the Enterprise sector.
• Demonstrate understanding of Zendesk products to secure expansion and customer satisfaction.
• Lead complex, multi-month deals with proof of concept stages.
• Maintain robust pipeline and accurate forecast to exceed revenue goals.
• Establish and maintain C-level sponsorship and build relationships with decision-makers.
• Collaborate with internal teams to optimize sales strategies and drive execution.
• Negotiate and close complex deals with a consultative approach.

Skills

Enterprise B2B sales

New business development

Executive relationship management

Forecasting & pipeline management

Negotiation & closing

AI-driven insights

Education

Bachelor's degree or equivalent

Tools

Salesforce.com

Outreach

Clari

Seismic

Looker

Job description

Zendesk, Inc. in New York seeks an AI-savvy Enterprise Account Executive to grow our Enterprise base by hunting new opportunities, closing multi-month deals, and building trusted C-level relationships.

You’ll leverage data-driven insights and Zendesk products to align with client goals, drive cross-sell opportunities, and expand value. You will own a robust pipeline, run strategic territory plans, and collaborate across teams to accelerate revenue growth.