Remote Enterprise AI & CX Sales Executive

Zendesk; San Francisco (CA); Hybrid; USD 283,000 - 425,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Zendesk seeks an Enterprise Account Executive to drive AI-driven CX solutions for enterprise customers. You will lead multi-month deals, build executive relationships, and expand Zendesk’s footprint across strategic accounts.

You will develop territory plans, collaborate with Customer Success and Solutions Engineering, and negotiate high-value, ROI-focused deals. This hybrid role requires strong leadership and a track record of exceeding targets.

Qualifications

• 8+ years of cloud/software B2B sales or solution engineering experience.
• Proven success navigating complex Enterprise sales cycles with multi-month engagements and exec-level stakeholders.
• Experience selling into large Enterprise organizations (>$1B revenue) in tech.
• Strong quota attainment and top performer track record.

Responsibilities

• Drive top-line revenue by acquiring new Enterprise customers and penetrating top-tier technology accounts.
• Expand AI and automation adoption and cross-sell Zendesk solutions.
• Create quarterly territory and account plans to grow Zendesk’s Enterprise market share.
• Lead multi-stakeholder sales cycles with proof of concept and AI-enabled solutions.
• Maintain a qualified pipeline and accurate forecasts to exceed targets.

Skills

Enterprise sales

C-level engagement

Strategic prospecting

Negotiation

Territory planning

Executive communication

Cross-functional collaboration

Forecasting

Education

BA/BS degree or equivalent

Tools

Salesforce

Outreach

Clari

Seismic

Looker

Job description

Zendesk seeks an Enterprise Account Executive to drive AI-driven CX solutions for enterprise customers. You will lead multi-month deals, build executive relationships, and expand Zendesk’s footprint across strategic accounts.

You will develop territory plans, collaborate with Customer Success and Solutions Engineering, and negotiate high-value, ROI-focused deals. This hybrid role requires strong leadership and a track record of exceeding targets.