Enterprise Migration Delivery Lead (AI-Driven)

Salesforce; Bridgeport (CT); On-site; USD 150,000 - 273,000; Full time

Job summary

Salesforce is hiring Deployment Strategists to lead high-stakes customer migrations and platform modernizations, serving as the operational backbone and business strategist in an AI-native delivery framework. You will own end-to-end delivery for fast-paced engagements that transition enterprise customers to modern platforms like MC Next, Revenue Cloud, Tableau, and Data Cloud.

As a hybrid of Program Manager, Engagement Lead, and Business Analyst, you will guide cross-functional pods, run

Qualifications

• 8+ years leading enterprise customer delivery, TPM, engagement management, or management consulting for enterprise SaaS transitions
• Proven track record owning enterprise engagement scopes and cross-functional delivery teams
• Strong background in program governance, scope management, and executive stakeholder management
• Experience orchestrating delivery with Professional Services, SIs, and external teams
• Broad understanding of enterprise cloud platforms (Marketing, Revenue/CPQ, Analytics, Data Cloud)
• Experience using AI productivity tools (Claude, Cursor, Copilot) to accelerate analysis and documentation
• Willingness to travel up to 25% to customer sites
• Degree or equivalent relevant experience required.

Responsibilities

• Own engagement success end-to-end as the single point of accountability across the full lifecycle: Discovery → Migration Strategy → Execution Oversight → Value Realization & Handoff
• Establish engagement governance, track critical-path milestones, manage scope, and proactively resolve delivery risks
• Direct the day-to-day rhythm of cross-functional teams, including internal Migration Leads, Professional Services consultants, and SI Partners — keeping them unblocked and aligned on scope and delivery dates
• Serve as the primary trusted contact for VP- and C-suite customer stakeholders, translating complex migration workstreams into clear business outcomes
• Lead steering committee reviews and help customers navigate organizational change
• Personally lead discovery workshops and "Jobs-to-be-Done" reviews, auditing legacy business processes and mapping requirements to standardized target platform patterns
• Use AI tools (Claude, Cursor, Copilot) to synthesize legacy documentation, extract business logic, auto-generate project assets, and accelerate delivery workflows
• Assess customer organizational readiness, define change enablement paths, and lead operational handoffs post-migration to support lasting adoption

Skills

Engagement leadership

Program management

Executive stakeholder mgmt

Cross-functional leadership

Education

Bachelor's degree or equivalent

Tools

Claude

Cursor

Copilot

Job description

Salesforce is hiring Deployment Strategists to lead high-stakes customer migrations and platform modernizations, serving as the operational backbone and business strategist in an AI-native delivery framework. You will own end-to-end delivery for fast-paced engagements that transition enterprise customers to modern platforms like MC Next, Revenue Cloud, Tableau, and Data Cloud.

As a hybrid of Program Manager, Engagement Lead, and Business Analyst, you will guide cross-functional pods, run