Enterprise Learning Delivery Lead

Accenture PLC

Maryland

On-site

USD 95,000 - 130,000

Full time

6 days ago

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Benefits offered by this job

Medical insurance

Dental insurance

Vision care

Life insurance

401(k) plan

Bonus opportunities

Paid holidays

Paid time off

Job summary

Accenture LearnVantage is Accenture's enterprise learning business, purpose-built to help organizations develop the technology skills their workforce needs to compete. We deliver high-impact, project-based learning programs at scale across cloud, AI, data, programming, and cybersecurity.

Customer Experience Managers are internal operational leads for enterprise clients, coordinating Sales, Courseware Development, Technology, Operations Delivery, and client stakeholders from planning through

Qualifications

4+ years in project and program management.
Experience in ed tech or enterprise learning.
Bachelor's degree or equivalent; PMP preferred.

Responsibilities

Lead assigned client upskilling and reskilling programs from planning through completion.
Coordinate Sales, Courseware Development, Technology, and Operations Delivery with client stakeholders.
Serve as operational lead for private instructor-led deliveries and align with the account's sales lead.
Plan delivery for deals combining instructor-led training, on-demand learning, accelerators, and other offerings.
Build trusted relationships with client program owners and sponsors for ongoing collaboration.
Own program reporting covering progress, learner engagement, risks, and next steps.
Track commitments, surface risk early, and manage escalations.