Enterprise Learning Delivery Lead

Accenture PLC; Virginia; On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Vision coverage

Life insurance

401(k) plan

Bonus opportunities

Paid holidays

Paid time off

Job summary

Accenture LearnVantage is leading enterprise learning programs to build technology skills across cloud, AI, data, programming, and cybersecurity. The role guides client upskilling initiatives, coordinating Sales, Courseware Development, Technology and Operations Delivery from planning to completion.

As the operational lead for private instructor-led deliveries, you’ll partner with the sales lead on client requirements, manage risk and escalations, and drive standardization of delivery processes

Qualifications

• Minimum 4 years of project and program management experience.
• Minimum 2 years in ed tech, enterprise learning, or learning operations.
• Bachelor's degree or 12 years work experience (6 years if Associate Degree).
• PMP certification.
• Familiarity with cloud, AI, data, or programming to speak with technical stakeholders.
• Experience with project management tools and a track record of using them.
• Familiarity with LMS platforms or enterprise training programs.
• Sees patterns behind repeated problems and helps fix them at the process level.

Responsibilities

• Lead assigned client upskilling and reskilling programs, coordinating Sales, Courseware Development, Technology, Operations Delivery, and client stakeholders from planning through completion.
• Serve as the operational lead for private instructor-led deliveries for clients, partnering with the account's sales lead on client requirements and with Operations Delivery and other teams to ensure delivery items are completed.
• Plan and implement delivery for deals that combine instructor-led training, on-demand learning, accelerators, and other offerings, sequencing components for a cohesive client experience.
• Build and maintain trusted relationships with client program owners and sponsors in partnership with Customer Success Managers.
• Own program reporting for clients, covering progress, learner engagement and completion, risks, and next steps.
• Track commitments against delivery, surface risk early, and manage escalations.
• Drive process improvement and standards for private instructor-led deliveries and programs, turning recurring client feedback into repeatable playbooks.

Skills

Project management

Ed tech

Client coordination

PMP certification

LMS familiarity

Stakeholder communication

Education

Bachelor's degree or equivalent

Tools

LMS platforms

Job description

Accenture LearnVantage is leading enterprise learning programs to build technology skills across cloud, AI, data, programming, and cybersecurity. The role guides client upskilling initiatives, coordinating Sales, Courseware Development, Technology and Operations Delivery from planning to completion.

As the operational lead for private instructor-led deliveries, you’ll partner with the sales lead on client requirements, manage risk and escalations, and drive standardization of delivery processes