Enterprise Learning Experience Lead

Accenture PLC; Clifton (TX); Sur place; USD 120 000 - 150 000; Plein temps

Résumé du poste

Accenture LearnVantage is Accenture's enterprise learning business, focused on helping organizations build the technology skills their workforce needs. We lead client upskilling programs, coordinating cross-functional teams from planning to completion, and deliver a cohesive mix of instructor-led, on-demand, and accelerator offerings.

You will own client relationships, program reporting, and process improvements, leveraging your PM experience and EdTech knowledge.

Qualifications

• Minimum of 4 years of project and program management experience.
• Minimum of 2 years of experience working in ed tech, enterprise learning, or learning operations.
• Bachelor's degree or equivalent (minimum 12 years) work experience.
• PMP certification.
• Familiarity with cloud, AI, data, or programming to speak credibly with client technical stakeholders.
• Experience with project management tools.
• Familiarity with online learning platforms, LMS, or enterprise training programs.
• Sees patterns behind repeated problems and helps fix them at the process level.

Responsabilités

• Lead assigned client upskilling and reskilling programs, coordinating Sales, Courseware Development, Technology, Operations Delivery, and client stakeholders from planning through completion.
• Serve as the operational lead for private instructor-led deliveries for clients, partnering with the account's sales lead on client requirements and with Operations Delivery and other teams to make sure every delivery item is completed.
• Plan and implement delivery for deals that combine instructor-led training, on-demand learning, accelerators, and other offerings, sequencing each component so the client experiences one cohesive program that addresses their needs.
• Build and maintain trusted relationships with client program owners and sponsors in partnership with Customer Success Managers, so clients collaborate with a consistent, knowledgeable delivery partner.
• Own program reporting for clients, covering progress, learner engagement and completion, risks, and next steps.
• Track commitments against delivery, surface risk early, and manage escalations.
• Drive process improvement and standards for private instructor-led deliveries and programs, turning recurring client feedback into repeatable playbooks.

Connaissances

Project management

Program management

EdTech experience

LMS familiarity

Client coordination

PMP certification

Formation

Bachelor's degree or equivalent (minimum 12 years) work experience

Outils

PM tools

LMS platforms

Description du poste

Accenture LearnVantage is Accenture's enterprise learning business, focused on helping organizations build the technology skills their workforce needs. We lead client upskilling programs, coordinating cross-functional teams from planning to completion, and deliver a cohesive mix of instructor-led, on-demand, and accelerator offerings.

You will own client relationships, program reporting, and process improvements, leveraging your PM experience and EdTech knowledge.