Enterprise IoT Implementation Specialist

Samsara; Dallas (TX); A distancia; USD 89.000 - 135.000; Jornada completa

Descripción de la vacante

Samsara’s Enterprise Customer Success team helps our largest customers adopt and derive ongoing business value from our IoT solutions. You will own deployments, guide customers through onboarding and adoption, and coordinate with Sales, Support, Sales Engineering, and Product to ensure successful outcomes.

You will work remotely with up to 25% travel, supporting customers across trucking, food and beverage, utilities, and more.

Formación

• 4+ years of experience in a senior Customer Success, account management, or strategic consulting role.
• Enterprise SaaS experience preferred.
• Demonstrated ability to manage multiple stakeholders and complex deployments.
• Excellent consultative, communication, and problem-solving skills.

Responsabilidades

• Onboard, adopt, advocate, and renew Enterprise customers.
• Own customer relationships and ensure successful deployment of Samsara's IoT solutions.
• Collaborate with Sales, Support, Sales Engineering, and Product teams.
• Provide training and drive product adoption across large-scale customers.
• Travel up to 25% to support customers and align with business needs.

Conocimientos

Customer success experience

Strong communication

Problem solving

Project management

Relationship building

Educación

Bachelor’s degree

Descripción del empleo

Samsara’s Enterprise Customer Success team helps our largest customers adopt and derive ongoing business value from our IoT solutions. You will own deployments, guide customers through onboarding and adoption, and coordinate with Sales, Support, Sales Engineering, and Product to ensure successful outcomes.

You will work remotely with up to 25% travel, supporting customers across trucking, food and beverage, utilities, and more.