Enterprise IoT Implementation Lead (Remote)

Samsara; Philadelphia (Philadelphia County); Remote; USD 89,000 - 135,000; Full time

Benefits offered by this job

Flexible working

Remote-friendly model

Professional development stipend

Health and parental leave

Job summary

Samsara is seeking an Enterprise Customer Success professional to guide large customers through onboarding, adoption, and renewal. You’ll lead implementation, ensuring successful deployments across fleets and industrial assets, while collaborating with Sales, Support, and Product.

The role emphasizes strong communication with executives and day-to-day users, with 25% travel and remote-friendly options in the US.

Qualifications

• 5+ years in senior Customer Success, account management, or strategic consulting (Enterprise SaaS preferred).
• Strong priority management and high emotional intelligence.
• Experience supporting or working with technical products.

Responsibilities

• Be on the front lines to ensure customers increase safety, efficiency, and sustainability of operations with the IoT platform.
• Manage deployment and adoption for large-scale customers; track progress and account health.
• Run trainings, demonstrate Samsara’s technology, and coordinate with executives and day-to-day users.

Skills

Client relationships

Technical product experience

Consultative selling

Problem solving

Project management

Education

Bachelor’s degree

Job description

Samsara is seeking an Enterprise Customer Success professional to guide large customers through onboarding, adoption, and renewal. You’ll lead implementation, ensuring successful deployments across fleets and industrial assets, while collaborating with Sales, Support, and Product.

The role emphasizes strong communication with executives and day-to-day users, with 25% travel and remote-friendly options in the US.