Enterprise IoT Implementation Lead

Samsara; Atlanta (GA); Remote; USD 89,000 - 135,000; Full time

Benefits offered by this job

Remote work

Up to 25% travel

Job summary

Samsara is shaping the future of physical operations with IoT solutions. This Enterprise Customer Success role sits on the Implementation team, guiding large-scale customers from onboarding through renewal and value realization.

You’ll own relationships, collaborate across Sales, Support, and Product, and ensure successful deployments for customers in trucking, field services, and utilities. This remote role offers 25% travel within the US (excluding SF Bay Area, NYC, and DC metros) and demands

Qualifications

• 4+ years of experience in a senior Customer Success, account management, or strategic consulting role.
• Enterprise SaaS experience preferred.
• Experience supporting or working with technical products.
• Solutions-oriented with strong problem solving & project management skills.
• Excellent consultative skills with experience in end-to-end system implementations.
• Proven track record of building trust and communicating effectively with executives and day-to-day users.

Responsibilities

• Be on the front lines and ensure customers increase safety, efficiency, and sustainability of their operations with our IoT platform.
• Manage the deployment of Samsara technology to large-scale customers, enabling quick time to value.
• Create launch plans and a roadmap to increase product usage.
• Track implementation progress, participation, product adoption, and account health.
• Run training sessions, demonstrate Samsara’s technology, and work through obstacles with executives and day-to-day users.
• Champion Samsara’s cultural values as we scale globally.

Skills

Enterprise SaaS experience

Account management

Technical product experience

Project management

Executive communication

Education

Bachelor’s degree

Job description

Samsara is shaping the future of physical operations with IoT solutions. This Enterprise Customer Success role sits on the Implementation team, guiding large-scale customers from onboarding through renewal and value realization.

You’ll own relationships, collaborate across Sales, Support, and Product, and ensure successful deployments for customers in trucking, field services, and utilities. This remote role offers 25% travel within the US (excluding SF Bay Area, NYC, and DC metros) and demands