Enterprise GSOC Lead & Transformation Strategist

Control Risks Group; New Haven (CT); Hybrid; USD 135,000 - 145,000; Full time

Benefits offered by this job

Hybrid work arrangement

Discretionary bonus

Comprehensive benefits

Equal opportunity employer

Job summary

Control Risks seeks a GSOC Team Lead to guide the program as it scales from a business unit function to enterprise-wide security support. You will lead the day-to-day operation of the GSOC, provide strategic direction, and act as a trusted adviser to senior security leadership.

Applicants should have 7+ years in GSOC or related security operations, plus 3+ years of people leadership; experience standing up or expanding GSOC programs and managing 24/7 operations.

Qualifications

• 7+ years of experience within a GSOC, Security Operations Center, Fusion Center, intelligence function, or similar security operations environment.
• 3+ years of people leadership or supervisory experience.
• Experience supporting standing up, transforming, or expanding a GSOC, Fusion Center, or enterprise security program.
• Experience managing or supporting 24/7 security operations.
• Experience developing SOPs, operational frameworks, and incident management processes.
• Demonstrated success leading operational transformation or program improvement initiatives.
• Strong understanding of incident management, crisis response, threat monitoring, and security operations best practices.
• Excellent written and verbal communication skills with experience briefing senior stakeholders and executives.
• Ability to influence stakeholders and drive change within a complex organizational environment.
• Background in intelligence analysis, risk management, corporate security, emergency management, or business continuity.
• Experience managing contract security personnel and multiple vendor relationships.

Responsibilities

• Lead the day-to-day operation of the GSOC and provide oversight of all security operations personnel.
• Act as the primary liaison between the client and GSOC staff, ensuring alignment with strategic security objectives.
• Develop roadmaps and recommendations to enhance GSOC capabilities and maturity.
• Partner with senior stakeholders to support the transformation of the GSOC into an enterprise-wide security function.
• Establish and maintain operational metrics, reporting mechanisms, and quality assurance processes.
• Lead after-action reviews and identify opportunities for operational improvements following significant incidents.
• Design and manage training programs to ensure operator readiness and operational excellence.
• Coordinate emergency communications, crisis management support, and stakeholder notifications.

Skills

GSOC leadership

Stakeholder management

Operational excellence

Policy development

SOPs & playbooks

Training & coaching

Vendor management

Tools

Access control systems

CCTV platforms

Incident management systems

Mass notification tools

Threat intelligence platforms

Job description

Control Risks seeks a GSOC Team Lead to guide the program as it scales from a business unit function to enterprise-wide security support. You will lead the day-to-day operation of the GSOC, provide strategic direction, and act as a trusted adviser to senior security leadership.

Applicants should have 7+ years in GSOC or related security operations, plus 3+ years of people leadership; experience standing up or expanding GSOC programs and managing 24/7 operations.