GSOC Transformation Lead — Enterprise Security

Control-Risks; New Haven (CT); Hybrid; USD 135,000 - 145,000; Full time

Benefits offered by this job

Hybrid work arrangement

Medical benefits

401(k) retirement plan

Vision benefits

Dental benefits

Job summary

Control Risks seeks a GSOC Team Lead to guide the Client’s GSOC program, leading embedded operators and aligning with senior security leadership. The role focuses on operational oversight, program maturity, and service delivery across the organization.

The ideal candidate has 7+ years in GSOC or equivalent, 3+ years in people leadership, and a track record of transforming enterprise security programs, with robust incident management, crisis response, and stakeholder briefing skills.

Qualifications

• 7+ years of experience within a GSOC, Security Operations Center, Fusion Center, intelligence function, or similar security operations environment.
• 3+ years of people leadership or supervisory experience.
• Experience supporting the standing up, transforming, or expanding of a GSOC, Fusion Center, or enterprise security program.
• Experience managing or supporting 24/7 security operations.
• Experience developing SOPs, operational frameworks, and incident management processes.
• Demonstrated success leading operational transformation or program improvement initiatives.
• Strong understanding of incident management, crisis response, threat monitoring, and security operations best practices.
• Excellent written and verbal communication skills with experience briefing senior stakeholders and executives.
• Ability to influence stakeholders and drive change within a complex organizational environment.
• Background in intelligence analysis, risk management, corporate security, emergency management, or business continuity.
• Experience managing contract security personnel and multiple vendor relationships.
• Familiarity with travel risk management, executive protection support, and global incident monitoring.
• Knowledge of security technologies such as access control systems, CCTV platforms, incident management systems, mass notification tools, and threat intelligence platforms.

Responsibilities

• Lead the day-to-day operation of the GSOC and provide oversight of all security operations personnel.
• Act as the primary liaison between the client and GSOC staff, ensuring alignment with strategic security objectives.
• Develop roadmaps and recommendations to enhance GSOC capabilities and maturity.
• Partner with senior stakeholders to support the transformation of the GSOC into an enterprise-wide security function.
• Establish and maintain operational metrics, reporting mechanisms, and quality assurance processes.
• Provide leadership, coaching, mentoring, and performance oversight for embedded GSOC personnel.
• Foster a high-performance culture focused on accountability, collaboration, and continuous improvement.
• Ensure operators adhere to established SOPs, escalation protocols, and service standards.
• Ensure timely response to security incidents impacting personnel, facilities, operations, executives, and business continuity.
• Coordinate emergency communications, crisis management support, and stakeholder notifications.
• Lead after-action reviews and identify opportunities for operational improvements following significant incidents.
• Design and manage training programs to ensure operator readiness and operational excellence.
• Support exercises, drills, and crisis response simulations.

Skills

Leadership GSOC

Security operations

Incident management

Crisis response

Stakeholder briefing

Program transformation

Tools

Access control systems

CCTV platforms

Mass notification tools

Threat intelligence platforms

Job description

Control Risks seeks a GSOC Team Lead to guide the Client’s GSOC program, leading embedded operators and aligning with senior security leadership. The role focuses on operational oversight, program maturity, and service delivery across the organization.

The ideal candidate has 7+ years in GSOC or equivalent, 3+ years in people leadership, and a track record of transforming enterprise security programs, with robust incident management, crisis response, and stakeholder briefing skills.