Global GSOC Operations Lead

Paycom; Culver City (CA); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Health, Dental, Vision

401k

Paid Time Off

Job summary

Security Industry Specialists, Inc. (SIS) is seeking a Global Security Operations Center (GSOC) Coordinator to support safety and security for corporate locations worldwide.

You will monitor day-to-day activities, coordinate incident responses, and work with GSOC management to develop standards, training, and practices in the Fusion Center ecosystem. The role includes leading operations, implementing scalable quality controls, and producing metric-driven reports while managing internal staff and

Qualifications

• Bachelor’s Degree or 3+ years in relevant field.
• Must complete state Guard Certification and client certifications.
• GSOC experience 2–3 years in GSOC/TOC or similar.
• Experience with security systems and OSINT.

Responsibilities

• Evaluate existing capabilities and identify improvements.
• Guide GSOC leadership growth and management.
• Supervise day-to-day operations across GSOC locations.
• Implement quality control across personnel, processes and tech.
• Create reporting for alarms, incidents and performance metrics.
• Prepare incident reports and maintain proper documentation.
• Primary contact to ensure high-quality customer service.
• Coordinate incident investigations and cross-department escalation.
• Provide back-up and on-call support.
• Review systems to detect potential risks.
• Follow procedures for incidents from local to global.
• Gather and report team performance metrics.
• Perform other duties as required.

Skills

Time management

Communication skills

Analytical thinking

Team player

Problem solving

Adaptability

Education

Bachelor’s Degree or 3+ years experience in Military/Law Enforcement/Government/Corporate Security

Tools

Security systems (alarm monitoring, CCTV)

OSINT tools

Drone operations certification

Job description

Security Industry Specialists, Inc. (SIS) is seeking a Global Security Operations Center (GSOC) Coordinator to support safety and security for corporate locations worldwide.

You will monitor day-to-day activities, coordinate incident responses, and work with GSOC management to develop standards, training, and practices in the Fusion Center ecosystem. The role includes leading operations, implementing scalable quality controls, and producing metric-driven reports while managing internal staff and