Enterprise Growth & Retention Executive

Simpro; Torch of Friendship (FL); On-site; USD 120,000 - 180,000; Full time

Job summary

Simpro seeks a Strategic Account Manager in Florida to own the long-term success of enterprise client accounts. You will build executive relationships, drive renewal risk mitigation, and identify expansion opportunities across a high-value portfolio while partnering with product and operations to resolve issues.

The role requires autonomy and strong commercial acumen. This position offers the chance to influence strategic outcomes, manage complex negotiations, and champion client success across

Qualifications

• Proven ability to influence senior leadership and C-suite stakeholders.
• Strong commercial acumen with ROI modeling tied to business outcomes.
• Expertise in navigating multi-stakeholder deals and contract terms.
• Experience with enterprise SaaS accounts and renewal risk management.
• Ability to forecast and drive expansion across a high-value portfolio.

Responsibilities

• Owns retention and commercial growth for a portfolio of enterprise clients.
• Builds executive-level relationships to position the company as a strategic partner.
• Creates and executes joint success plans linking value to financial/operational goals.
• Leads business reviews to show ROI and identify expansion paths.
• Mitigates renewal risk and coordinates cross-functional mitigation plans.
• Drives upsell, cross-sell, and technology adoption initiatives.
• Negotiates complex multi-stakeholder contracts to maximize value.
• Designs scalable account-management playbooks and frameworks.
• Maintains accurate commercial records, pipelines, and metrics.

Skills

Executive presence

Commercial acumen

Negotiation

Forecasting

Cross-functional collaboration

SaaS enterprise experience

Tools

CRM systems

Job description

Simpro seeks a Strategic Account Manager in Florida to own the long-term success of enterprise client accounts. You will build executive relationships, drive renewal risk mitigation, and identify expansion opportunities across a high-value portfolio while partnering with product and operations to resolve issues.

The role requires autonomy and strong commercial acumen. This position offers the chance to influence strategic outcomes, manage complex negotiations, and champion client success across