Regional Corporate Account Manager - Growth & Renewals

ServiceTrade; Tallahassee (FL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

Flexible PTO

401(k)

Life insurance

Employee Reimbursement

Parental Leave

Voluntary benefits

Holiday pay

Travel opportunities

Job summary

ServiceTrade in Florida is seeking a Corporate Account Manager to retain and grow a portfolio of high-end customers. You will drive adoption of our SaaS apps, conduct business reviews, and negotiate renewals while collaborating with Sales, Customer Success, and Product teams.

You’ll manage strategic accounts, create growth plans, and lead cross-functional initiatives to maximize revenue and customer value in a fast-paced environment.

Qualifications

• B.A. or B.S. degree with 4+ years of Account Management or equivalent B2B sales experience.
• Expertise in SaaS solutions.
• Demonstrated history of success in obtaining and hitting sales/revenue quotas.
• Possess corporate level presentation/reporting abilities.
• Relationship development skills at all levels within a client organization.
• Highly organized and able to prioritize in a fast-paced, team environment.
• Selling experience and understanding of sales process required.
• Professional oral, written, presentation, and interpersonal communication skills.
• Proficiency with Google Apps, Salesforce.com, Gong.io, Zoom or Google Meet preferred.
• Some travel experience and ability preferred.

Responsibilities

• Maximize retention and minimize churn.
• Engage key customer executives and users as the primary business contact.
• Conduct regular business review conversations remotely and on-site.
• Identify risk accounts and address issues to maximize adoption.
• Escalate issues to Customer Success, Support and Professional Services teams.
• Increase customer investment through business reviews and product demonstrations.
• Create quotes, manage sales cycle and close expansion opportunities.
• Negotiate and close complex renewal contracts for growth.
• Maintain Salesforce pipeline and accurate ARR forecasts.
• Develop and maintain account plans aligning goals with ServiceTrade solutions.
• Coordinate internal action plans across departments to achieve customer goals.
• Maintain product knowledge through certification and ongoing training.
• Prioritize activity with effective time management and scheduling.
• Document activity in Salesforce and other sales tools.

Skills

SaaS solutions

Quota attainment

Corporate presentations

Relationship building

Sales process knowledge

Communication skills

CRM tools proficiency

Travel flexibility

Education

B.A./B.S. degree

4+ years account management or B2B sales

Tools

Google Apps

Salesforce.com

Gong.io

Zoom/Google Meet

Job description

ServiceTrade in Florida is seeking a Corporate Account Manager to retain and grow a portfolio of high-end customers. You will drive adoption of our SaaS apps, conduct business reviews, and negotiate renewals while collaborating with Sales, Customer Success, and Product teams.

You’ll manage strategic accounts, create growth plans, and lead cross-functional initiatives to maximize revenue and customer value in a fast-paced environment.