Enterprise Growth & Renewal Manager (Remote)

Invoca; Denver (CO); Remote; USD 100,000 - 130,000; Full time

Benefits offered by this job

Flexible Time Off

Paid Holidays

Health Benefits

401(k) with match

Stock Options

Mental Health Program

Paid Family Leave

Paid Medical Leave

Wellness Subsidy

Job summary

Invoca, the leading AI-powered conversation intelligence platform, seeks a Senior Account Manager (Individual Contributor) to manage a portfolio of corporate and mid-market accounts. You will own renewals, expansion, and long-term value, building executive relationships and coordinating with Customer Success and Support.

This high-impact, remote-first role requires 5+ years of enterprise B2B SaaS experience, strong negotiation and communication skills, and willingness to travel to client sites.

Qualifications

• 5+ years of on-quota, B2B SaaS sales to enterprise, focusing on AI, marketing tech, or ad tech.
• A track record of owning outcomes, hitting quota, and navigating complex organizations with confidence.
• Experience using a modern SaaS sales tech stack, including Salesforce, Customer Success platforms, and BI tools.
• Proven experience negotiating business terms with senior management and C-suite executives, including order forms, MSSAs, and SOWs.
• Working knowledge of marketing technology such as Google AdWords, Analytics, bid management, or programmatic media platforms.
• Strong written and verbal communication skills with the ability to create clear, polished proposals and presentations.
• Willingness and ability to travel regularly to meet customers in person.
• Bonus: Experience selling into Home Services, Insurance, Telecom, Financial Services, or Auto verticals.

Responsibilities

• Manage a portfolio of strategic enterprise accounts across the full customer lifecycle, owning renewal and expansion outcomes.
• Execute business reviews, 180-day renewal milestones, and value touchpoints on schedule.
• Develop and execute strategic account plans that drive platform adoption, uncover expansion opportunities, and surface risk early.
• Own renewal, expansion, and retention forecast with forward visibility.
• Facilitate smooth transitions of new accounts from Account Executives into Account Management.
• Partner with Customer Success/Support to create and deliver Customer Success Plans and maturity growth models.
• Demonstrate Invoca’s platform value to stakeholders from marketing staff to C-suite executives.
• Demonstrate mastery of multi-threading: build a network of internal champions and executive allies.
• Build and deliver presentations, proposals, and software demonstrations for enterprise audiences.
• Travel to visit focus/grow accounts and deepen partnerships.
• Negotiate and close renewals and expansions with speed and precision.
• Maintain Salesforce with accurate forecasts, activity logs, and next steps.
• Stay responsive—address blockers within the same business day.

Skills

Quota attainment

Enterprise sales

Negotiation with executives

Multi-threading accounts

Presentation skills

Travel willingness

Tools

Salesforce

Customer Success platforms

Business intelligence tools

Job description

Invoca, the leading AI-powered conversation intelligence platform, seeks a Senior Account Manager (Individual Contributor) to manage a portfolio of corporate and mid-market accounts. You will own renewals, expansion, and long-term value, building executive relationships and coordinating with Customer Success and Support.

This high-impact, remote-first role requires 5+ years of enterprise B2B SaaS experience, strong negotiation and communication skills, and willingness to travel to client sites.