Enterprise Growth & Adoption Manager

Luma AI; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Luma AI is seeking a senior role to own and grow a portfolio of strategic enterprise accounts in the US and across EMEA. You will drive expansion, leverage usage data, and shape the growth motion with cross-functional teams including product and engineering.

You will build multi-threaded relationships with technical, operational, and executive stakeholders, turning usage insights into proactive strategies and renewals.

Qualifications

• 5–10+ years in Strategic Account Management, Enterprise Sales, or commercial Customer Success in SaaS, AI, or enterprise tech.
• Track record of expansion and growth in large, complex accounts.
• Strong commercial mindset and comfort with data, dashboards, and usage metrics.
• Ability to navigate and influence stakeholders across large organisations.
• Proactive ownership and comfort in fast-moving, ambiguous environments.
• Nice to have experience with usage-based or API-driven products; background in AI, data platforms, or developer tools.
• Experience working with technical stakeholders such as engineering or product teams.
• Experience scaling accounts in high-growth startups.

Responsibilities

• Own a portfolio of strategic enterprise accounts, responsible for expansion and long-term growth.
• Find and execute opportunities to grow usage across teams, geographies, and use cases.
• Build multi-threaded relationships across technical, operational, and executive stakeholders.
• Own and interpret usage data, spotting trends, spikes, and drop-offs across accounts.
• Turn usage insight into proactive growth strategies.
• Partner with product and engineering to unlock new use cases and clear adoption blockers.
• Lead account planning, expansion strategy, and commercial conversations, and contribute to renewals.

Skills

Strategic account management

Enterprise sales

Data analysis

Stakeholder influence

Cross-functional collaboration

Job description

Luma AI is seeking a senior role to own and grow a portfolio of strategic enterprise accounts in the US and across EMEA. You will drive expansion, leverage usage data, and shape the growth motion with cross-functional teams including product and engineering.

You will build multi-threaded relationships with technical, operational, and executive stakeholders, turning usage insights into proactive strategies and renewals.