Enterprise Enablement Manager - AI Adoption & Growth

Asana, Inc.; Chicago (IL); Hybrid; USD 120,000 - 136,000; Full time

Benefits offered by this job

Mental health benefits

Career coaching

Family building benefits

Long-term savings

On-site dining

Job summary

Asana, Inc. is seeking a Customer Enablement Manager to drive adoption across enterprise customers by leading enablement activities, including discovery, workflow consultation, strategic enablement, and scalable education.

You will collaborate with Success, Sales, and Services to align enablement with customer objectives and drive measurable outcomes. The role is office-based in Chicago with a hybrid schedule.

Qualifications

• 4+ years in customer enablement, customer success, consulting, or related roles in SaaS.
• Experience leading engagements with discovery, consultation, facilitation, and enablement to drive adoption.

Responsibilities

• Develop deep understanding of customer priorities and Asana workflows.
• Recommend enablement approaches to improve adoption and efficiency.
• Lead time-bound customer engagements from discovery to delivery.
• Partner with CSMs and account teams to align enablement with customer objectives.
• Facilitate scalable training through workshops and programs.
• Track adoption metrics and provide insights to improve enablement playbooks.

Skills

Discovery

Facilitation

Enablement strategy

Portfolio management

Stakeholder collaboration

Customer-centric approach

Job description

Asana, Inc. is seeking a Customer Enablement Manager to drive adoption across enterprise customers by leading enablement activities, including discovery, workflow consultation, strategic enablement, and scalable education.

You will collaborate with Success, Sales, and Services to align enablement with customer objectives and drive measurable outcomes. The role is office-based in Chicago with a hybrid schedule.