Enterprise Cloud Technical Consultant

Amazon Inc.; Seattle (WA); On-site; USD 120,000 - 170,000; Full time

Job summary

Amazon Web Services is seeking a Technical Consultant for the MEC Team to drive enterprise success on the AWS platform. You will act as the single point of contact for enterprise accounts, translate business goals into AWS-based solutions, and coordinate with global technologists to deliver timely technical advice and service improvements.

The role emphasizes collaboration with AWS engineers, problem resolution, and leading initiatives around launches, migrations, and modernization to help

Qualifications

• 3+ years of technical engineering experience.
• Experience with operational parameters and troubleshooting in three areas: compute, storage, networking, CDN, databases, DevOps, big data and analytics, security, or applications development.
• Bachelor's degree.

Responsibilities

• Act as a single point of contact to Enterprise Accounts.
• Understand customer outcomes and business goals.
• Recommend AWS service improvements aligned with customer strategy.
• Evaluate and present periodic reviews of operational performance.
• Provide detailed reviews of service disruptions and prelaunch planning.
• Champion customer requirements within AWS (e.g., feature requests).
• Participate in customer meetings onsite or via phone.
• Leverage tools to facilitate rapid resolution of customer concerns.
• Share knowledge and innovate with leading technologists worldwide.
• Collaborate with AWS engineers to resolve issues expediently.
• Plan and execute business-critical events, migrations, and modernizations on AWS.

Skills

Technical engineering

Cloud experience

Customer-facing

Education

Bachelor's degree

Job description

Amazon Web Services is seeking a Technical Consultant for the MEC Team to drive enterprise success on the AWS platform. You will act as the single point of contact for enterprise accounts, translate business goals into AWS-based solutions, and coordinate with global technologists to deliver timely technical advice and service improvements.

The role emphasizes collaboration with AWS engineers, problem resolution, and leading initiatives around launches, migrations, and modernization to help