Enterprise Cloud Transformation Lead

Amazon; New York (NY); On-site; USD 145,000 - 195,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Web Services, Inc. is seeking a Customer Solutions Manager to drive end-to-end cloud adoption programs for enterprise customers.

You will align diverse teams across sales, solution architecture, enterprise support, product development, professional services, and partners to accelerate value realization. You will own the customer journey from strategy through execution, shaping roadmaps, and defining success criteria while leading a data-driven, customer-centric transformation in complex

Qualifications

• 5+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience.
• 5+ years of work in enterprise IT, either as a vendor, consultant or have prior experience working with or managing technical programs experience.
• Experience in customer-facing roles

Responsibilities

• Execute a near, mid, and long-term vision and strategy for the overall customer’s cloud transformation by collaborating with the customer and the AWS team.
• Demonstrate excellent customer engagement skills and develop long term relationships based on excellence.
• Maintain a broad and in-depth knowledge and understanding of existing and developing technologies, to unlock opportunities for customers.
• Accelerate customer adoption through education and enablement.
• Collaborate with customers in identifying and prioritizing high business impact use cases for AWS service adoption as well as best practice implementations.
• Manage time efficiently and align and engage required Customer, AWS, and Partner teams to accelerate customer’s cloud journey.
• Be a thought leader across Amazon organizations to knowledge share success mechanisms, mentor junior CSMs, and impact industry trends.

Skills

Strategic program leadership

Enterprise IT experience

Customer-facing leadership

Education

Bachelor’s degree in Science/Technology/Engineering/Math

Job description

Amazon Web Services, Inc. is seeking a Customer Solutions Manager to drive end-to-end cloud adoption programs for enterprise customers.

You will align diverse teams across sales, solution architecture, enterprise support, product development, professional services, and partners to accelerate value realization. You will own the customer journey from strategy through execution, shaping roadmaps, and defining success criteria while leading a data-driven, customer-centric transformation in complex