Strategic Account Manager | Remote, Growth & Renewals

Momentive Software, Inc.; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental & Vision Benefits

Remote Work Flexible

401(k) Matching

Job summary

Momentive Software, Inc. is seeking a Strategic Account Manager to own post-sale relationships with a defined portfolio of clients, driving renewal and expansion opportunities.

You will advocate for clients inside Momentive and collaborate with Customer Success, Support, and Product to maximize value. You will manage renewals from start to finish, track client health, and build the business case for renewal well before a contract ends.

Qualifications

• 3+ years in account management or client-facing sales role.
• Proven retention and renewal targets achievement.
• Experience identifying and closing expansion within existing base.
• Ability to manage multiple accounts with multiple stakeholders.
• Willingness to travel as needed.

Responsibilities

• Own a defined book of Momentive clients and serve as main post-sale contact.
• Lead renewals end-to-end and address churn risk early.
• Identify and close expansion opportunities across Momentive portfolio.
• Conduct quarterly business reviews to show value and plan next steps.
• Collaborate with Customer Success and Support for a unified client experience.
• Keep Salesforce up-to-date with plans, renewal dates, and opportunities.

Skills

Account management

Renewal targets

Expansion opportunities

Portfolio management

Stakeholder navigation

Nonprofit tech familiarity

Tools

Salesforce

Gong

Salesloft

Excel

Job description

Momentive Software, Inc. is seeking a Strategic Account Manager to own post-sale relationships with a defined portfolio of clients, driving renewal and expansion opportunities.

You will advocate for clients inside Momentive and collaborate with Customer Success, Support, and Product to maximize value. You will manage renewals from start to finish, track client health, and build the business case for renewal well before a contract ends.