Enterprise CCaaS & AI Solutions Specialist

Amazon Inc.; Boston (MA); On-site; USD 143,000 - 193,000; Full time

Job summary

Amazon Inc. in Boston, MA is seeking an experienced Enterprise Sales Specialist to drive revenue growth for Amazon Connect across State, Local, and Education customers.

You will develop enterprise sales strategies, build CxO relationships, and collaborate with Solutions Architects and partners to deliver tangible business outcomes. The ideal candidate has 7+ years of tech sales, experience with AI/ML and SaaS solutions, and a background in public sector engagements.

Qualifications

• 7+ years of technical sales in B2B environments in a solution-sales/technology-related environment.
• Experience with AI/ML technologies.
• Experience with Customer Experience Solutions and SaaS solution selling.
• Experience in the public sector.

Responsibilities

• Drive revenue growth and market penetration for Amazon Connect solutions across State, Local, and Education customers.
• Develop and execute comprehensive sales strategies targeting enterprise-level accounts.
• Build and nurture strategic relationships with key stakeholders at CxO levels.
• Collaborate with Solutions Architects, field teams, and Partner ecosystems to extend solution reach.
• Create compelling value propositions that demonstrate tangible business outcomes.

Skills

7+ years technical sales

AI/ML technologies

Customer Experience Solutions

SaaS solution selling

Public sector experience

Job description

Amazon Inc. in Boston, MA is seeking an experienced Enterprise Sales Specialist to drive revenue growth for Amazon Connect across State, Local, and Education customers.

You will develop enterprise sales strategies, build CxO relationships, and collaborate with Solutions Architects and partners to deliver tangible business outcomes. The ideal candidate has 7+ years of tech sales, experience with AI/ML and SaaS solutions, and a background in public sector engagements.