Senior Enterprise Sales Specialist - CCaaS & Connect

Amazon Web Services (AWS); Chicago (IL); On-site; USD 170,000 - 230,000; Full time

Job summary

Amazon.com Services LLC in Chicago seeks an experienced Senior Sales Specialist to establish AWS as the market leader for Amazon Connect, a CCaaS solution. You will drive revenue, manage enterprise accounts, and collaborate across AWS teams and partners.

The role requires 5+ years in direct software/SaaS sales, contact centers, and go-to-market planning, with strong CxO engagement and partner ecosystem experience.

Qualifications

• 5+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives.

Responsibilities

• Drive revenue and market share for AWS Connect.
• Meet or exceed quarterly and annual revenue targets.
• Develop and execute against a sales plan.
• Maintain a robust sales pipeline.
• Work with partners and OEMs to extend reach and drive adoption of AWS solutions.
• Manage contract negotiations along with the core sales organization.
• Develop long-term strategic relationships with key accounts.
• Ensure customer satisfaction.

Skills

Direct sales to C-level

Contact center sales

Go-to-market planning

Partner ecosystems

Job description

Amazon.com Services LLC in Chicago seeks an experienced Senior Sales Specialist to establish AWS as the market leader for Amazon Connect, a CCaaS solution. You will drive revenue, manage enterprise accounts, and collaborate across AWS teams and partners.

The role requires 5+ years in direct software/SaaS sales, contact centers, and go-to-market planning, with strong CxO engagement and partner ecosystem experience.