Enterprise AI & CX Solutions Seller – Public Sector

Amazon Inc.; Maryland; On-site; USD 143,000 - 193,000; Full time

Job summary

Amazon Connect is one of the fastest growing services in the history of AWS, and a leader in the Contact Center as a Service (CCaaS) space. This AI-powered cloud contact center delivers a rapid pace of innovation that enables companies to unlock bar raising experiences for customers and agents at lower cost.

As a Connect Sales Specialist, you will position AWS Connect impact drivers to technical and business stakeholders, drive revenue growth for State, Local, and Education customers, and

Qualifications

• 7+ years of technical sales in B2B environments.
• Experience with AI/ML technologies.
• Experience with Customer Experience Solutions and SaaS solution selling.
• Experience in the public sector.

Responsibilities

• Drive revenue growth and market penetration for Amazon Connect solutions across State, Local, and Education customers.
• Develop and execute comprehensive sales strategies targeting enterprise-level accounts
• Build and nurture strategic relationships with key stakeholders at CxO levels
• Collaborate with Solutions Architects, field teams, and Partner ecosystems to extend solution reach
• Create compelling value propositions that demonstrate tangible business outcomes

Skills

Technical sales

AI/ML

CX solutions

Public sector

Job description

Amazon Connect is one of the fastest growing services in the history of AWS, and a leader in the Contact Center as a Service (CCaaS) space. This AI-powered cloud contact center delivers a rapid pace of innovation that enables companies to unlock bar raising experiences for customers and agents at lower cost.

As a Connect Sales Specialist, you will position AWS Connect impact drivers to technical and business stakeholders, drive revenue growth for State, Local, and Education customers, and