Enterprise AI Solutions Engineer — Remote

Jobicy; United States; Remoto; USD 120.000 - 170.000; Tempo pieno

Descrizione del lavoro

ElevenLabs is seeking a Solutions Engineer to unlock the full potential of our voice AI platform for a growing enterprise customer base. You will scale our technical solutions directly and by improving internal processes, supporting our sales teams.

In this role you will collaborate with Account Executives, work with customer tech contacts, craft technical demos, create enablement resources, and develop self-service tools to drive adoption and value.

Competenze

• Must be passionate about AI, technology and ElevenLabs products.
• Experience collaborating with customers, iterating on solutions and providing tailored support.
• Ability to identify scalable patterns and standardize solutions.
• Strong empathy for customers, sales and product teams.
• Solid technical background to help architect integrations between solutions and existing systems.
• Experience with customer-facing roles; tech experience is a plus.
• Proficiency in Python, including software development concepts and integration patterns.
• Excellent communication, with ability to tailor messaging to diverse audiences.

Mansioni

• Collaborate with Account Executives to enhance the technical aspects of the sales process.
• Work with customer technical contacts to provide bespoke support and architect solutions.
• Create compelling technical demonstrations communicating our product's value.
• Develop enablement resources to boost the sales team's technical fluency.
• Build self-service tools and documentation enabling customers to implement solutions independently.
• Identify opportunities to productize common integration patterns and collaborate with product teams to realize them.

Conoscenze

AI enthusiasm

Customer collaboration

Pattern identification

Empathy

Technical background

Python proficiency

Communication skills

Descrizione del lavoro

ElevenLabs is seeking a Solutions Engineer to unlock the full potential of our voice AI platform for a growing enterprise customer base. You will scale our technical solutions directly and by improving internal processes, supporting our sales teams.

In this role you will collaborate with Account Executives, work with customer tech contacts, craft technical demos, create enablement resources, and develop self-service tools to drive adoption and value.