AI-Powered Enterprise Sales Executive

Zendesk, Inc.; Philadelphia (Philadelphia County); Remote; USD 320,000 - 480,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

Zendesk, Inc. is seeking a Hunter Account Executive to create and close durable net-new business in the US. The role emphasizes disciplined prospecting, evidence-based value cases and executive selling to convert priority prospects into customers, with no post-sale ownership.

You will coordinate with Solution Engineers, Product Specialists, Marketing and partnerships, maintain CRM data and forecast discipline, and craft ROI narratives that align with business priorities and buying committees.

Qualifications

• 8–12 years of related experience in complex B2B SaaS new-business selling.
• Demonstrated capability in value-based discovery and commercial deal ownership.
• Evidence of prospecting discipline and quota attainment with executive engagement.

Responsibilities

• Create and maintain qualified net-new pipeline to meet or exceed quota.
• Lead a repeatable prospecting-to-close process including discovery, value mapping, and negotiation.
• Translate customer priorities into Zendesk platform value and AI propositions.
• Build alignment across business, technology, security, finance, procurement and buying committees.
• Own commercial strategy, deal progression and negotiation within guardrails; protect customer value.
• Coordinate with Solution Engineers, Product Specialists, Marketing and partners to improve win probability.
• Maintain CRM data, forecast discipline and early risk visibility.

Skills

New business sales

Executive selling

CRM discipline

Forecasting

Negotiation

Tools

CRM platforms

Job description

Zendesk, Inc. is seeking a Hunter Account Executive to create and close durable net-new business in the US. The role emphasizes disciplined prospecting, evidence-based value cases and executive selling to convert priority prospects into customers, with no post-sale ownership.

You will coordinate with Solution Engineers, Product Specialists, Marketing and partnerships, maintain CRM data and forecast discipline, and craft ROI narratives that align with business priorities and buying committees.