Strategic Enterprise Account Manager – SaaS Growth

Sitecore; United States; À distance; USD 100 000 - 150 000; Plein temps

Résumé du poste

Sitecore is seeking an Account Manager to grow relationships with existing customers, own territory, identify growth opportunities, and drive expansion to maximize retention and long-term success.

You will act as the primary contact for designated accounts, collaborating cross-functionally to upsell, renew contracts, and articulate the value of Sitecore solutions to executive audiences in a fast-paced, dynamic environment.

Qualifications

• Demonstrable experience in software sales (full-cycle) or SaaS environment.
• Account management/sales experience in an enterprise environment.
• Strong communication skills with the ability to build rapport and credibility with clients at all levels.
• Results-oriented mindset with a focus on driving customer satisfaction, retention, and revenue growth.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.

Responsabilités

• Act as primary contact for designated accounts, fostering strong relationships across all levels.
• Understand each customer’s objectives, challenges, and requirements, aligning Sitecore solutions accordingly.
• Proactively identify opportunities for upselling, cross-selling, and contract renewals to drive revenue growth.
• Collaborate cross-functionally with internal teams and leverage Sitecore’s partner network for client support.
• Develop and execute strategic account plans to maximize satisfaction, retention, and lifetime value.
• Stay updated on industry trends, competitive landscape, and customer feedback to inform product enhancements.

Connaissances

Software sales (full-cycle)

Enterprise account management

Strong communication

Results oriented

Multi-priority management

Description du poste

Sitecore is seeking an Account Manager to grow relationships with existing customers, own territory, identify growth opportunities, and drive expansion to maximize retention and long-term success.

You will act as the primary contact for designated accounts, collaborating cross-functionally to upsell, renew contracts, and articulate the value of Sitecore solutions to executive audiences in a fast-paced, dynamic environment.