Enterprise Account Manager – Renewals & Growth (Remote)

EnergySys; Stati Uniti; Remoto; USD 120.000 - 180.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully remote

Unlimited holiday

Private medical insurance

Pension match up to 8%

Life assurance and income protection

Global travel insurance

Enhanced parental leave

EV salary sacrifice scheme

Descrizione del lavoro

EnergySys is seeking a proactive Account Manager to own retention across direct and partner-held customers in a fast-growing, PE-backed SaaS business. You will navigate a partner-led model, manage renewals, and coordinate with procurement, legal, and finance to close multi-year deals across global accounts.

This fully remote role requires collaboration across time zones, with Salesforce as the trusted platform and a focus on expansion alongside Partners and Marketing.

Competenze

• You have run renewals with large enterprise procurement and legal teams: multi-year agreements, pricing conversations, changes to terms, and the patience to see them through.
• You're a self-starter who takes ownership and isn't afraid of change.
• You have high expectations of yourself and others, and you raise the bar for those around you.
• You have account management experience at an SME or high-growth company, selling enterprise SaaS or PaaS, with a track record of keeping retention high across a book of large accounts.
• Ideally, you have worked in a partner-led model, but it's not essential.
• Oil and gas experience is useful but not required.
• Experience in PE-backed businesses and understanding retention as a board-focused metric.
• Comfortable working with customers and partners across several time zones.

Mansioni

• Own retention across the customer base, including gross retention, net retention and renewal rates.
• Run direct renewals end to end: relationship, negotiation, pricing, and terms for direct customers.
• Support partners on the accounts they hold: track renewal dates and account health.
• See churn coming and head it off by identifying at-risk accounts and guiding retention plans.
• Find expansion opportunities and route them to partners.
• Open doors for Marketing by coordinating references and case studies.
• Keep Salesforce as the single source of truth for renewals, risk, and account plans.
• Stay close to support without owning it.

Conoscenze

Renewals management

Enterprise SaaS sales

Partner-led model

Account management

Time-zone collaboration

Strumenti

Salesforce

Descrizione del lavoro

EnergySys is seeking a proactive Account Manager to own retention across direct and partner-held customers in a fast-growing, PE-backed SaaS business. You will navigate a partner-led model, manage renewals, and coordinate with procurement, legal, and finance to close multi-year deals across global accounts.

This fully remote role requires collaboration across time zones, with Salesforce as the trusted platform and a focus on expansion alongside Partners and Marketing.