Remote Enterprise Account Manager: Growth & Renewals

Expensify, Inc.; United States; Remote; USD 90,000 - 150,000; Full time

Benefits offered by this job

401(k) with up to 4.5% employer match

100% employer-paid medical, dental, &

Vision coverage

Relocation reimbursement up to $5,000

Paid parental leave

Flexible vacation policy

Job summary

Expensify, Inc. is seeking an Enterprise Account Manager (Remote, US Based) to own a portfolio of large customers from onboarding through renewal and expansion.

You will build trusted relationships with finance, IT and operations leaders, guide migrations, and translate usage data into revenue opportunities. You will manage renewals, upsell opportunities, and cross-sell discussions while partnering with product and engineering to address customer feedback and ensure successful software

Qualifications

• 3+ years of B2B SaaS account management or customer success experience.
• Experience owning renewals and growth, including pricing discussions.
• Strong product/technical fluency with APIs or integrations.
• Strong data literacy with dashboards, usage data, reporting.
• Excellent written and verbal communication with senior stakeholders.
• Comfort operating autonomously and setting priorities

Responsibilities

• Own a portfolio of enterprise customers from onboarding through renewal and growth.
• Build trusted relationships with senior stakeholders up to the C-suite.
• Spot risk and configuration issues early and proactively solve them.
• Guide migrations and product rollouts, instilling confidence in Expensify.
• Translate customer feedback into actionable product improvements.
• Manage renewals, upsell and cross-sell conversations and contract talks.

Job description

Expensify, Inc. is seeking an Enterprise Account Manager (Remote, US Based) to own a portfolio of large customers from onboarding through renewal and expansion.

You will build trusted relationships with finance, IT and operations leaders, guide migrations, and translate usage data into revenue opportunities. You will manage renewals, upsell opportunities, and cross-sell discussions while partnering with product and engineering to address customer feedback and ensure successful software