Remote Strategic Account Renewal & Growth Lead

Enertiv; EE. UU.; A distancia; USD 85.000 - 105.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical plans (HSA/PPO)

Company laptop

Home office stipend

Hybrid/Remote flexibility

401(k)

Descripción de la vacante

Enertiv is seeking an Account Development Manager to protect and grow client relationships across the organization. You’ll own renewals, drive expansions, and ensure measurable value from the platform while collaborating with Sales, Product, Onboarding and Engineering.

This commercial, high-velocity role sits on the Sales team and reports to the Enterprise Account Management Lead. It requires clear communication and a hands-on approach to maintain and grow contracts in a remote US setting.

Formación

• 3+ years of client success, account management, or other client-facing experience in B2B SaaS, including direct ownership of renewals for a portfolio of customers.
• Strong technical aptitude: comfortable learning and administering a software platform, troubleshooting issues, and explaining how things work to non-technical users.
• Clear, confident client communication, written and verbal, from property managers to asset management leadership.
• Works well across departments, coordinating with Sales, Operations, and Engineering to get things done for clients.
• Organized and data-driven, using CRM and account health data to prioritize work across a portfolio.

Responsabilidades

• Own the renewal process for your book of business, from first conversation to signed contract, and elevate renewal at risk early with a clear plan.
• Identify and pursue opportunities to add buildings, modules, and services, and work with Sales to win the business.
• Proactively build relationships with additional stakeholders to create promoters across each account.
• Research and reach out to find new decision makers when a key contact leaves and rebuild the relationship.

Conocimientos

Client success

Account management

CRM proficiency

Communication

Cross-functional collaboration

Data-driven

Herramientas

CRM software

Descripción del empleo

Enertiv is seeking an Account Development Manager to protect and grow client relationships across the organization. You’ll own renewals, drive expansions, and ensure measurable value from the platform while collaborating with Sales, Product, Onboarding and Engineering.

This commercial, high-velocity role sits on the Sales team and reports to the Enterprise Account Management Lead. It requires clear communication and a hands-on approach to maintain and grow contracts in a remote US setting.