Enterprise Account Manager - Renewal & Growth (Austin)

Calvis Inc.; Austin (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Calvis Inc. in Austin seeks an experienced account manager to own the relationship with enterprise clients post-close, driving retention, expansion, and renewals. You will translate field insights into retained accounts and growing revenue.

You will conduct quarterly business reviews, identify coverage gaps, and propose upsells while coordinating with operations for rapid deployment. On-site in Austin.

Qualifications

• 3+ years in account management, customer success, or B2B sales, owning retention and account growth.
• Track record of renewing and expanding enterprise accounts.
• Comfortable negotiating commercial terms with security, ops, and procurement buyers.
• Based in or relocating to Austin; on-site.

Responsibilities

• Own the customer relationship end to end: set the cadence, conduct regular check-ins, be the primary point of contact for issues.
• Run quarterly business reviews showing live value: incidents avoided, response times, resource allocation.
• Own retention and expansion across your book; report on account health monthly.
• Partner with operations to deploy the right team quickly for coverage changes and surge requests.
• Negotiate renewals and expansions: pricing, scope, and multi-year terms.
• Turn field intelligence into proposals the client didn’t know to ask for.

Skills

Account management

Customer success

B2B sales

Job description

Calvis Inc. in Austin seeks an experienced account manager to own the relationship with enterprise clients post-close, driving retention, expansion, and renewals. You will translate field insights into retained accounts and growing revenue.

You will conduct quarterly business reviews, identify coverage gaps, and propose upsells while coordinating with operations for rapid deployment. On-site in Austin.