Strategic Enterprise Account Manager – Austin Growth

Simplex; Austin (TX); Presencial; USD 81.000 - 99.000; Tempo integral

Benefícios oferecidos por esta vaga

Fitness benefits

Health insurance

401(k) plan

Paid time off

Parental leave

Catered meals

Team events

Resumo da vaga

Simplex is seeking a National Account Manager to steward a portfolio of enterprise customers from Austin, TX, managing retention, renewals, and revenue expansion. The role combines technical understanding with strategic business acumen to advise senior executives and protect recurring revenue.

You will own renewal strategy, forecast risks, and lead contract negotiations while building trusted relationships with C-suite stakeholders and cross-functional teams to drive adoption and upsell

Qualificações

• Proven experience managing enterprise-level customer accounts.
• Successful track record in retention and revenue expansion.
• Ability to engage with senior executives and C-suite stakeholders.
• Strong technical aptitude to understand platform capabilities and data.
• Consultative, value-based selling with solid negotiation skills.
• Excellent communication, presentation and analytical abilities.
• High ownership, accountability, and self-direction.
• Authorized to work in the United States without sponsorship.

Responsabilidades

• Own a portfolio of established enterprise accounts with retention and net revenue growth responsibility.
• Lead renewal strategy, forecast risk, and negotiate contracts.
• Build trusted relationships with senior executives and C-suite stakeholders.
• Identify and execute upsell and expansion opportunities aligned with goals and data.
• Translate platform capabilities and performance data into business value.
• Collaborate with Sales, Product, and Client Success teams to drive adoption.
• Identify risks and develop mitigation plans to protect revenue.
• Maintain accurate account activity, forecasts, and CRM records.

Conhecimentos

Enterprise account management

Renewals & retention

Upselling & expansion

Executive relationship management

Technical aptitude

Data-driven selling

Negotiation

Communication & presentation

Descrição da vaga

Simplex is seeking a National Account Manager to steward a portfolio of enterprise customers from Austin, TX, managing retention, renewals, and revenue expansion. The role combines technical understanding with strategic business acumen to advise senior executives and protect recurring revenue.

You will own renewal strategy, forecast risks, and lead contract negotiations while building trusted relationships with C-suite stakeholders and cross-functional teams to drive adoption and upsell