Cloud Account Manager — Renewals & Growth

MediaLinkPro; Arizona; On-site; USD 90,000 - 130,000; Full time

Job summary

Files.com is seeking an Account Manager to lead strategic renewals for existing customers in Scottsdale, AZ or Austin, TX. You will identify expansion opportunities across departments and product features, and manage relationships with both technical and business stakeholders.

You will forecast renewal and expansion pipelines, collaborating with sales and cross-functional teams to maximize customer value and retention in a fast-paced cloud file transfer and automation platform environment.

Qualifications

• Experience managing renewals for enterprise customers.
• Ability to forecast renewal and expansion opportunities.
• Strong cross-functional collaboration with sales and product teams.

Responsibilities

• Lead strategic renewals for existing Files.com customers.
• Identify expansion opportunities across departments and product features.
• Manage relationships with technical and business stakeholders.
• Forecast renewal and expansion pipelines.

Skills

Account management

Renewals

Forecasting

Stakeholder management

Job description

Files.com is seeking an Account Manager to lead strategic renewals for existing customers in Scottsdale, AZ or Austin, TX. You will identify expansion opportunities across departments and product features, and manage relationships with both technical and business stakeholders.

You will forecast renewal and expansion pipelines, collaborating with sales and cross-functional teams to maximize customer value and retention in a fast-paced cloud file transfer and automation platform environment.