Enterprise Account Manager, Cybersecurity (SF On-site)

raydar; San Francisco (CA); On-site; USD 120,000 - 150,000; Full time

Job summary

Raydar, a fast-growing cybersecurity company, seeks an Account Manager to manage and grow existing enterprise accounts in San Francisco. You will learn how customers use Raydar, demonstrate new capabilities, configure solutions, and measure business value to drive renewals and expansion.

You will identify opportunities, upsell where appropriate, and relay customer feedback to the product team to influence the roadmap.

Qualifications

• 2–6 years of enterprise account management experience.
• Ability to explain product and security concepts to customers.
• Proven upsell or account expansion track record.
• Strong customer-facing experience with large organizations.

Responsibilities

• Maintain ongoing relationships with existing large enterprise accounts.
• Identify new customer needs and expand accounts through demonstrations and trials.
• Assess urgency and value of expansion opportunities.
• Relay customer problems to the product team to inform the roadmap.
• Earn the trust of security and risk stakeholders at large organizations.

Skills

Enterprise account management

Customer-facing

Upselling experience

Security domain knowledge

Product feedback

Stakeholder credibility

Proactive problem finding

Tools

CRM software

Job description

Raydar, a fast-growing cybersecurity company, seeks an Account Manager to manage and grow existing enterprise accounts in San Francisco. You will learn how customers use Raydar, demonstrate new capabilities, configure solutions, and measure business value to drive renewals and expansion.

You will identify opportunities, upsell where appropriate, and relay customer feedback to the product team to influence the roadmap.