Enrollment Success Advocate

Full Sail University; United States; On-site; USD 36,000 - 48,000; Full time

Job summary

Full Sail University is seeking an Enrollment Support Specialist to engage prospective students, support applicants, and ensure a smooth enrollment experience on campus in Winter Park, FL. The role emphasizes clear communication, collaboration with admissions, and adherence to institutional policies.

The position requires handling multiple enrollment tasks, coordinating with students and parents, and maintaining accurate records while providing friendly, professional service in a dynamic

Qualifications

• Excellent verbal and written communication with prospective students and parents.
• Ability to manage multiple enrollment tasks in a fast paced environment.
• Experience or willingness to follow state and federal policies in enrollment.

Responsibilities

• Advise incoming students and parents to ensure a seamless enrollment experience.
• Verify and communicate with prospective students about deadlines.
• Explain student services and enrollment outcomes clearly for applicants.
• Maintain telephone coverage and assist in document collection for enrollment.
• Engage with students via phone, email, text, video calls, and in person.
• Update enrollment status in the documentation database.

Skills

Communication skills

Prospective-student engagement

Multitasking

Customer service

Attention to detail

Positive attitude

Education

Bachelor’s degree preferred

Tools

MS Word

PowerPoint

Excel

Outlook

Job description

Full Sail University is seeking an Enrollment Support Specialist to engage prospective students, support applicants, and ensure a smooth enrollment experience on campus in Winter Park, FL. The role emphasizes clear communication, collaboration with admissions, and adherence to institutional policies.

The position requires handling multiple enrollment tasks, coordinating with students and parents, and maintaining accurate records while providing friendly, professional service in a dynamic