Campus Lobby Concierge & Front Desk Support

Full Sail University; Winter Park (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

An educational institution in Winter Park, Florida is seeking an entry-level Full Sail Support Tier II agent. The individual will provide customer service support at various stages of students' educational journeys, including serving as a liaison between departments. This role requires excellent communication skills and the ability to work in a fast-paced environment while interacting directly with students and guests. Ideal for someone passionate about helping others succeed in their educational goals.

Qualifications

• High School diploma required.
• Customer service experience preferred.
• Detail-oriented and strong communication skills.

Responsibilities

• Provide excellent customer service to all callers.
• Act as a trainer and mentor to newly hired agents.
• Support data management projects to ensure timely follow up.

Skills

Customer service

Communication skills

Detail-oriented

Multi-tasking

Education

High School diploma

Tools

Multi-line phone systems

Job description

An educational institution in Winter Park, Florida is seeking an entry-level Full Sail Support Tier II agent. The individual will provide customer service support at various stages of students' educational journeys, including serving as a liaison between departments. This role requires excellent communication skills and the ability to work in a fast-paced environment while interacting directly with students and guests. Ideal for someone passionate about helping others succeed in their educational goals.