On-Campus Enrollment Success Specialist

Full Sail University; Aloma (FL); On-site; USD 38,000 - 52,000; Full time

Job summary

Full Sail University is seeking an Enrollment Support Specialist to engage prospective students and assist applicants through the enrollment process on campus in Winter Park, FL. You will act as a concise, organized ambassador, communicating across channels and maintaining accurate status updates in the documentation system.

Responsibilities include guiding applicants, meeting deadlines, and collaborating with the enrollment team while upholding confidentiality and compliance with accreditation

Qualifications

• Bachelor’s degree preferred, but combination of education and experience considered.
• Excellent verbal and written communication with prospective students.
• Ability to manage multiple tasks in a fast-paced enrollment environment.
• Proficient with MS Word, Excel, PowerPoint and Outlook.

Responsibilities

• Communicate with prospective students and enrolling applicants to guide them through enrollment.
• Assist applicants within a shared workflow during the enrollment process.
• Maintain confidentiality and comply with accreditation policies.
• Handle inquiries via phone, email, text, video calls, and in-person meetings.
• Update documentation database to reflect enrollment status.

Skills

Effective communication

Customer service

Organizational skills

Phone etiquette

MS Office

Education

Bachelor’s degree preferred

Tools

MS Word

PowerPoint

Excel

Outlook

Job description

Full Sail University is seeking an Enrollment Support Specialist to engage prospective students and assist applicants through the enrollment process on campus in Winter Park, FL. You will act as a concise, organized ambassador, communicating across channels and maintaining accurate status updates in the documentation system.

Responsibilities include guiding applicants, meeting deadlines, and collaborating with the enrollment team while upholding confidentiality and compliance with accreditation