Graduate Admissions Success Ambassador - Campus & Online

Full Sail University; Winter Park (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

Full Sail University in Winter Park, FL seeks an Admissions Guide to secure and retain qualified applicants for undergraduate admissions. You will interview prospective students, explain programs and financial considerations, and update records to ensure deadlines are met.

The role emphasizes high-quality customer service, confidentiality, and adherence to university policies in a fast-paced office environment.

Qualifications

• Bachelor’s degree preferred, but combination of education and experience will be considered.
• Strong communication and customer service skills are essential.

Responsibilities

• Serve as an ambassador for Full Sail University and provide high-quality customer service.
• Engage with prospective students via interviews and guide enrollment decisions.
• Explain educational programs, outcomes, services, and financial considerations to prospects and families.
• Maintain and update student records and follow up to meet deadlines.
• Adhere to university policies and protect confidentiality of information.

Skills

Verbal communication

Written communication

Attention to detail

Multi-tasking

Customer service

Problem solving

Self-motivated

Education

Bachelor's degree preferred

Tools

MS Word

PowerPoint

Excel

Outlook

Job description

Full Sail University in Winter Park, FL seeks an Admissions Guide to secure and retain qualified applicants for undergraduate admissions. You will interview prospective students, explain programs and financial considerations, and update records to ensure deadlines are met.

The role emphasizes high-quality customer service, confidentiality, and adherence to university policies in a fast-paced office environment.