Enrollment Success Advisor

Strayer Education, Inc.; Oregon; Hybrid; USD 28,000 - 42,000; Full time

Job summary

Capella University is seeking an Associate Enrollment Specialist to serve as the primary support and one-to-one relationship builder for prospective students, educating them about online degree programs, financing, and licensure matters while guiding them through the enrollment lifecycle with empathy.

You will manage a multi-touch pipeline, explore needs, present customized solutions, and ask for the business when appropriate, ensuring students are prepared for long‑term success and comfortable

Qualifications

• Bachelor's degree preferred or equivalent experience.
• Experience in higher education admissions or enrollment is a plus.
• Strong communication and relationship-building skills.
• Ability to manage a multi-touch sales lifecycle and pipeline.

Responsibilities

• Build and manage a pipeline to qualify leads and guide them to enrollment.
• Educate prospects about degree programs, financing and licensure options.
• Guide prospects through the enrollment process with empathy and transparency.
• Use automation tools and systems to manage student data and workflows.
• Collaborate with team members to ensure a high-quality student experience.
• Create personalized pathways for students to aid decision making.

Skills

Relationship building

Enrollment process

Consultative selling

Communication

Time management

Product knowledge

Customer service

Team collaboration

Flexibility

Education

Bachelor's degree preferred

Tools

CRM software

Enrollment systems

Job description

Capella University is seeking an Associate Enrollment Specialist to serve as the primary support and one-to-one relationship builder for prospective students, educating them about online degree programs, financing, and licensure matters while guiding them through the enrollment lifecycle with empathy.

You will manage a multi-touch pipeline, explore needs, present customized solutions, and ask for the business when appropriate, ensuring students are prepared for long‑term success and comfortable