Enrollment Services Specialist I

State Center Community College District; Fresno (CA); On-site; USD 22,000 - 28,000; Full time

Job summary

State Center Community College District is seeking a clerical admissions and records assistant to support student enrollment, registration, and access to records at the Fresno campus. The role handles front counter duties, data entry, and inquiries via phone, email, and web, ensuring accuracy and confidentiality of student information.

The position involves preparing packets, managing mail, and maintaining spreadsheets and databases while complying with FERPA and district policies.

Qualifications

• High school diploma or GED required.
• At least six months clerical or customer service experience.
• Experience with automated recordkeeping systems preferred.

Responsibilities

• Perform front counter and admissions duties; assist students with registration and records.
• Input student information into computer systems and verify accuracy.
• Respond to inquiries by phone, email, and web; provide information and deadlines.
• Prepare packets, manage mail, and distribute documents.
• Maintain confidential student records in accordance with FERPA.

Skills

Customer service

Data entry

Front desk

Telephone etiquette

Recordkeeping

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Office

Job description

State Center Community College District is seeking a clerical admissions and records assistant to support student enrollment, registration, and access to records at the Fresno campus. The role handles front counter duties, data entry, and inquiries via phone, email, and web, ensuring accuracy and confidentiality of student information.

The position involves preparing packets, managing mail, and maintaining spreadsheets and databases while complying with FERPA and district policies.