Student Admissions & Records Expert

Cape Fear Community College; Wilmington (NC); Sur place; USD 36 000 - 48 000; Plein temps

Résumé du poste

Cape Fear Community College is seeking an Admissions and Student Records Specialist to support Enrollment Services. The role handles admissions processing, transcript management, data validation, and guidance for current and prospective students.

Expertise with FERPA, office software, and records systems is essential. The position emphasizes accuracy, multitasking, and customer service across in-person, phone, and email channels, with opportunities to contribute to training and process

Qualifications

• High school diploma required; associates degree preferred.
• Experience in a college setting, especially admissions/registrar, or with complex data systems and customer service.
• Familiarity with data entry, data integrity, and reporting processes.

Responsabilités

• Process admissions applications for various student types (first-year, transfer, returning, dual enrollment).
• Process and index transcripts and other documents in multiple systems.
• Validate data between student information system and CRM for accuracy.
• Assist students and staff at Enrollment Services counters and respond to inquiries.
• Maintain email accounts and participate in meetings and trainings.

Connaissances

FERPA knowledge

Microsoft Office

Google Workspace

Record-keeping procedures

Communication skills

Formation

High school diploma

Associates degree preferred

Outils

Ellucian Colleague

CRM software

Document imaging software

Description du poste

Cape Fear Community College is seeking an Admissions and Student Records Specialist to support Enrollment Services. The role handles admissions processing, transcript management, data validation, and guidance for current and prospective students.

Expertise with FERPA, office software, and records systems is essential. The position emphasizes accuracy, multitasking, and customer service across in-person, phone, and email channels, with opportunities to contribute to training and process