Enrollment Success Specialist

Carrington College; Fresno (CA); On-site; USD 71,635,000 - 83,097,000; Full time

Job summary

Carrington College is seeking an Enrollment Services Associate in Fresno, CA. The role guides prospective students through enrollment, conducts interviews, and provides accurate program information to support informed decisions and successful matriculation.

You will maintain ongoing engagement, manage inquiries, and collaborate with Student Finance and other departments to ensure clear next steps and timely enrollment forecasts.

Qualifications

• Bachelor’s degree preferred; Associate degree required.
• Minimum of 3 years of high-volume, fast-paced customer service experience.
• Experience in admissions, enrollment services, recruiting, inside sales, consultative sales, customer retention, or related environments preferred.

Responsibilities

• Guide prospective students through the enrollment process.
• Conduct interviews and provide accurate program information.
• Support informed enrollment decisions and matriculation.
• Maintain timely follow-up with prospective and enrolled students.

Skills

Communication

Relationship building

Time management

Problem solving

Education

Bachelor's degree preferred

Associate degree required

Tools

Microsoft Office Suite

CRM tools

Student information systems

Job description

Carrington College is seeking an Enrollment Services Associate in Fresno, CA. The role guides prospective students through enrollment, conducts interviews, and provides accurate program information to support informed decisions and successful matriculation.

You will maintain ongoing engagement, manage inquiries, and collaborate with Student Finance and other departments to ensure clear next steps and timely enrollment forecasts.