Enrollment Services Admin Assistant - Front Desk & Data Ops

Casper College (WY); Casper (WY); On-site; USD 36,000 - 52,000; Full time

Job summary

Casper College in Casper, WY seeks an Administrative Assistant to provide primary operational support for Enrollment Services. In a high-volume environment, you will coordinate front-office activities and deliver administrative support across Admissions, Student Success, Financial Aid, and the Registrar.

You will handle inquiries by phone, email, and in person; manage front-desk scheduling; uphold FERPA confidentiality; and assist with advising records, reports, purchasing, and event logistics.

Qualifications

• Associate’s Degree or HS diploma with 2+ years in an office setting providing customer service
• Proficiency in Microsoft Office Suite and Google applications
• Knowledge of FERPA regulations and ability to maintain confidentiality
• Ability to communicate effectively with multiple stakeholders

Responsibilities

• Serve as primary liaison delivering intake triage and inquiries.
• Coordinate front-desk schedules for continuous coverage.
• Maintain FERPA confidentiality guidelines.
• Provide administrative support across Admissions, Student Success, Financial Aid and Registrar.
• Lead student appointment scheduling and campus tours.
• Use CRM and SIS plus Google Suite daily to generate reports and analytics.
• Oversee student worker supervision and training and orientation.
• Create and route new advising records to Advisors and Registrar staff.
• Manage department purchasing, expense coding and requisitions.
• Coordinate events, travel, room reservations and facility work orders.
• Process new advising records for advisor assignments and manage inventory.
• Perform other related administrative duties as assigned.

Skills

Customer service

Data entry

Records management

Office software

Google Suite

FERPA knowledge

Communication

Education

Associate degree

High school diploma/GED

Tools

CRM systems

Student Information System (SIS)

Job description

Casper College in Casper, WY seeks an Administrative Assistant to provide primary operational support for Enrollment Services. In a high-volume environment, you will coordinate front-office activities and deliver administrative support across Admissions, Student Success, Financial Aid, and the Registrar.

You will handle inquiries by phone, email, and in person; manage front-desk scheduling; uphold FERPA confidentiality; and assist with advising records, reports, purchasing, and event logistics.