Enrollment Services Associate — Front Desk & Student Records

University of North Texas at Dallas; Dallas (TX); On-site; USD 34,000 - 38,000; Full time

Job summary

University of North Texas at Dallas seeks an Enrollment Services Assistant to support the Registrar's Office. You will serve as the first point of contact for students, parents, and visitors, and maintain accurate student records in compliance with FERPA.

The role requires strong communication, multitasking, and teamwork across campus departments. Knowledge of MS Office is essential, and the position supports registration activities and events.

Qualifications

• Associate's degree and one year of professional related experience in administration or related field.
• Experience working in a college/university environment is a plus.
• Proficiency in MS Office and ability to handle sensitive information with discretion.

Responsibilities

• Serves as first point of contact for students, parents, and visitors for the Office of the Registrar.
• Engages positively with students via phone, in person, and electronic means.
• Maintains student files and safeguards FERPA-protected information.
• Processes student record changes, adds/drops/holds, and withdrawal requests.
• Assists with planning and execution of registration and commencement events.

Skills

Customer Service

Verbal & Written Communication

Multitasking

Interpersonal Skills

MS Office

Education

Associate's degree

Bachelor's degree (preferred)

Tools

MS Office

Job description

University of North Texas at Dallas seeks an Enrollment Services Assistant to support the Registrar's Office. You will serve as the first point of contact for students, parents, and visitors, and maintain accurate student records in compliance with FERPA.

The role requires strong communication, multitasking, and teamwork across campus departments. Knowledge of MS Office is essential, and the position supports registration activities and events.