Enrollment Growth Manager

Cengage Group; Philadelphia (Philadelphia County); Presencial; USD 67.000 - 107.000; Jornada completa

Descripción de la vacante

Cengage Group is seeking a results-oriented leader to guide the Enrollment team in achieving revenue and enrollment objectives while enforcing standardized processes. You will mentor staff, drive performance reviews, and collaborate with other departments to optimize enrollment efficiency.

This role requires strong consultative sales experience, people leadership, and a commitment to delivering a high-quality student experience from first contact through enrollment.

Formación

• Bachelor's degree or equivalent experience is preferred.
• 4+ years of consultative sales experience required, preferably in education.
• Minimum of 3 years management experience preferred.
• 3+ years of sales and/or management experience in an inside sales or similar environment.
• Computer savvy.
• Experienced problem-solver and dedicated troubleshooter, specializing in customer issues.
• Ability to work beyond conventional business hours to complete assignments as required.

Responsabilidades

• Ensure Enrollment team meets/exceeds all assigned revenue and enrollment objectives.
• Ensure strict adherence to the designated enrollment process, including measurement, tracking, reporting, and mentoring.
• Identify improvements in the enrollment process to improve efficiency and provide better services to generate incremental revenue.
• Hire, mentor, and lead all aspects of a team of Enrollment Representatives.
• Get results in a collaborative and positive working environment.
• Complete staff assessments and performance reviews.
• Generate student enrollment by advising prospective students on how the school can meet their educational and career needs.
• Ensure the highest quality student experience from an individual's first contact with the school through their initial enrollment.
• Work collaboratively with other department leaders to develop effective and efficient processes across ed2go departments.
• Develop and manage relationships with vendors outside of Cengage where necessary.

Conocimientos

Consultative sales

Management

Inside sales

Customer service

Computer skills

Problem solving

Flexibility

Educación

Bachelor's degree

Descripción del empleo

Cengage Group is seeking a results-oriented leader to guide the Enrollment team in achieving revenue and enrollment objectives while enforcing standardized processes. You will mentor staff, drive performance reviews, and collaborate with other departments to optimize enrollment efficiency.

This role requires strong consultative sales experience, people leadership, and a commitment to delivering a high-quality student experience from first contact through enrollment.