Enrollment Consultant for EdTech & Career Programs

Cengage Group; Minneapolis (MN); Remote; USD 29,000 - 39,000; Full time

Job summary

Join Cengage Group as an Enrollment Representative and help learners nationwide reach educational goals. You will qualifying leads from website, referrals, live chat, and calls, and connect prospective students with suitable programs while delivering a top-notch customer experience.

We seek self-starters with basic computer skills, ability to use CRM and enrollment tools, and a willingness to learn new systems. Prior experience in student admissions or enrollment is a plus.

Qualifications

• Basic computer knowledge and ability to use common software applications.
• Experience with CRM systems and enrollment tools is preferred.
• Willingness to learn new technologies and adapt to updates.
• Strong communication skills for virtual and phone conversations.

Responsibilities

• Prioritize qualified leads from multiple channels to drive enrollment.
• Match prospective students with programs that fit their goals.
• Guide students through the enrollment process with a customer-focused approach.
• Employ strategies to meet enrollment objectives and revenue targets.

Skills

Computer literacy

CRM systems

Troubleshooting

Adaptability

Communication tools

Education

Some college coursework

Tools

Enrollment tools

Web platforms

Job description

Join Cengage Group as an Enrollment Representative and help learners nationwide reach educational goals. You will qualifying leads from website, referrals, live chat, and calls, and connect prospective students with suitable programs while delivering a top-notch customer experience.

We seek self-starters with basic computer skills, ability to use CRM and enrollment tools, and a willingness to learn new systems. Prior experience in student admissions or enrollment is a plus.